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GRADUATED MONEY

Your Store Is Probably Leaving $10k-$50k On The Table

Find out exactly where the money is hiding with our profit leak analyzer

Most Shopify stores at $20-50k/month have the same 6-7 profit leaks. See yours.

Enter Your Year-to-Date Metrics

Shopify Analytics → Dashboard
Total Sales ÷ Number of Orders
Orders ÷ Sessions × 100
Shopify Analytics → Dashboard → Sessions (yearly total or set date range Jan 1 - today)
Include product cost only (shipping, packaging, fulfillment added separately)
Facebook, Google, TikTok combined (total all platforms)
Total revenue attributed to ads ÷ Ad spend (e.g., 2.5x means $1 = $2.50 revenue)
Most common discount (e.g., 15% for SUMMER15)
Peak sale (e.g., 40% for Black Friday)
Shopify Dashboard → Customers (% returning customers shown in card)

Your Current Situation

$0
Monthly Revenue
0
Orders/Month
0%
Gross Margin
$0
Gross Profit/Mo

Your 7 Profit Leaks

1. Customer Retention Failure
$0
monthly loss
2. Strategic Pricing Opportunity
$0
/yr
3. Average Order Value Gap
$0
/mo
4. Conversion Rate Opportunity
$0
/mo
5. Post-Purchase Monetization Gap
Most stores don't upsell/cross-sell after the first purchase
$0
/mo opportunity
6. Email/SMS Retention Channels
Most stores generate 0-5% from owned channels
$0
/mo opportunity
7. Your Actual Customer Acquisition Cost
$0
TOTAL MONTHLY LEAKS
$0
$0/year
This is fixable in 90 days.
Most stores don't—so you have an advantage.

The Real Reasons You're Stuck (And Everyone Else Too)

Stop blaming the algorithm. Stop blaming competition. Stop blaming the economy. Here's what's actually happening.

REASON #1

You're Acquiring Customers You'll Never See Again

87% of your first-time buyers will never purchase again. This isn't a guess—it's the industry standard. You're spending between $40-$100+ to acquire each customer depending on your channel, and 87% of that spend literally evaporates.

The Math That Breaks Growth:
• Monthly budget: $8,000 on ads
• Customers acquired: ~120
• One-time buyers (87%): 104 customers → Never buy again
• Repeat rate (13%): 16 customers → Maybe buy 1-2 more times
Reality check: You spent ~$7,000 acquiring customers who will never see you again. That's 87% of your budget evaporating into thin air.
The Fix:
  • ✓ Improve retention from 28% to 40% (+12 percentage points)
  • ✓ Those repeat customers spend 2-3x more than first purchase
  • ✓ Suddenly you're getting $200+ lifetime value instead of $75
  • ✓ This extends to 30-50% revenue growth WITHOUT more ad spend
Pro tip: The stores at $100k+/month don't have better ads or more traffic. They have customers worth 3-5x more because they actually keep them. Native Deodorant hit 50% repeat rate, then scaled to $1M monthly. Reverse order doesn't work—retention first, scaling second.
REASON #2

Your Discount Strategy Is A Margin Destroyer Disguised As Growth

You started with 15% discounts to move inventory. Then competitors matched. Now you're at 25-30%. Your profit vanished. Here's why this spiral is unbreakable without intervention:

The Discount Math That Kills You:
Current: 50% gross margin, $100 price point
• At 15% discount: need 33% more sales to break even on margin
• At 20% discount: need 100% more sales (impossible for most)
• At 30% discount: need 300% more sales (mathematically suicide)
What actually happens: You give 20% discount. Sales increase 10%. Profit decreases 50%. You panic and discount more. Profit continues declining.

The hidden cost: 83% of customers use discount codes EVEN WHEN THEY WOULD HAVE BOUGHT AT FULL PRICE. You're not gaining market share. You're training your existing customers to wait for promotions and destroying the margins that fund growth.

The Fix (Strategic Discounting):
  • ✓ Maintain full pricing 90% of the year (set psychological anchor)
  • ✓ Deploy discount only 3-5 times annually (major events only)
  • ✓ Use tiered discounts: $50 off $1,000+, not flat 20% off everything
  • ✓ Test offering free shipping instead of % off (psychologically different, same cost)
  • ✓ Result: Protect 40-60% of would-be margin loss while driving event volume
Pro tip: One apparel brand stopped constant discounting and set a "30% margin floor" on all clearance items, excluded best-sellers from automatic promotions. Conversion increased 8%, margins improved 3-5%, and they hit $100k/month within 6 months because they had money to actually scale acquisition.
REASON #3

You Have 30-50% Of Revenue Locked Inside Channels You're Ignoring

Most stores generate 0-5% of revenue from email and SMS marketing. Top performers? 30-50%. You have customers who've already bought, already trust you, already know your brand. You're basically ignoring free money.

Channel Performance Reality:
Email campaigns: 37.93% open rate, 1.29% click rate
Email automation: 48.57% open rate, 4.67% click rate (+262% better)
SMS messages: 98% open rate, 20% click rate
Facebook ads: ~2% conversion, $20 CAC
The gap: Email ROI is $36 per $1 spent. SMS is $68 per $1. Paid ads are 2-4x. Yet most stores spend 90% on paid and 10% on owned channels.

Here's what you're actually missing: Abandoned cart recovery converts 10-30% of lost sales by just sending a friendly reminder. Post-purchase upsells convert at 10-25% because customers already want your stuff. Win-back campaigns convert lapsed customers at 5-15%. These are revenue that exists but you're not capturing.

The 5-Flow System That Works:
  • Welcome flow: 3-5 emails over 2 weeks (83.63% open rate)
  • Abandoned cart: 3 emails + SMS over 3 days (recovers 10-30%)
  • Post-purchase: Thank you + cross-sell (10-25% conversion)
  • Browse abandonment: Retarget window shoppers (5-8% conversion)
  • Win-back: Customers inactive 60+ days (5-15% reactivation)
These 5 flows generate 18-25% of total revenue once implemented. Most generate this passively—zero daily work needed once built.
Pro tip: Pair of Thieves generates 42% of total revenue from email, with 25% coming entirely from automated flows running 24/7. They're basically getting paid revenue while they sleep. That's not luck—that's infrastructure.
REASON #4

Your Unit Economics Don't Support Scaling (And You Probably Don't Realize It)

The golden metric is CAC:LTV ratio. Healthy is 3:1. Excellent is 4:1 or better. Most stores at $20-50k are running 1:1 or worse, which means scaling acquisition is literally value-destructive.

Your Actual Unit Economics:
First purchase AOV: $75
CAC: Between $40-$100+ (industry varies)
First purchase value: $75
Repeat rate: 28% (1 more purchase likely)
LTV: $75 + ($75 × 0.28) = $96
CAC:LTV ratio: Barely profitable

At these ratios, you're barely profitable before operations costs, overhead, support, fulfillment. You have ZERO room to scale. Every new customer you add is barely worth acquiring. This is why doubling your ad budget doesn't work—you're not breaking even. You're barely treading water.

How Top Performers Fix This:
  • Improve retention to 40%: LTV jumps to $200+
  • Raise AOV 25% (bundle, upsell): LTV becomes $250+
  • Add repeat #3: LTV hits $300+
  • Result: CAC:LTV becomes 1:4.4 (healthy, scalable)
  • ✓ With 1:4.4 ratio, you can 10x ad spend profitably
Pro tip: The stores scaling from $50k to $100k+ monthly don't discover new traffic. They fix unit economics first. Once LTV:CAC hits 3:1+, they can scale aggressively. Money flows naturally. Before that? Any scaling is value-destructive.
REASON #5

You're Not Actually Improving Your Product (So Customers Have Zero Reason To Return)

87% of first-time buyers don't return partly because you're not iterating on product. Top performers collect feedback from EVERY customer and improve based on patterns. You send a thank-you email. They send a thank-you + survey capturing "What almost stopped you?" and "How can we improve?"

The Feedback Loop Winners Use:
Native Deodorant: Created 24 product variations in 18 months from customer feedback
Result: Improved from 3.8★ ratings + 20% repeat rate → 5★ ratings + 50% repeat rate
What changed: Not marketing. Product quality. Customers literally felt heard and became advocates.
The Weekly Improvement Ritual:
  • ✓ Send post-purchase survey (simple: 2 questions max)
  • ✓ Friday: Review all feedback from the week
  • ✓ Identify top 2-3 patterns (what's repeated?)
  • ✓ Implement one change the following week (messaging, product detail, process)
  • ✓ Measure impact on repeat rate monthly
This takes 2-3 hours weekly. Most stores do zero feedback collection.

Your 90-Day Scaling Checklist

Follow this. Don't skip ahead. Stores that do all 5 weeks in order see 30-60% revenue improvement by day 90.

WEEKS 1-2

Build Email Automation Infrastructure

Setup Phase
Install Klaviyo (or equivalent: Omnisend, Klaviyo, Gorgias)
Build welcome email series (3-5 emails, 2-week sequence)
Build abandoned cart sequence (3 emails: immediate, 2 hours later, 24 hours later)
Build post-purchase flow (thank you + recommend complementary products)
Connect Shopify + Klaviyo, test with test purchases
Time investment: 15-20 hours | Expected impact: +5-8% revenue within 30 days
WEEKS 3-4

Add SMS Channel + Customer Feedback System

Expansion Phase
Install SMS app (Postscript, Gorgias SMS, or Klaviyo SMS)
Build SMS abandoned cart sequence (trigger at 2 hours, optional second at 24 hours)
Set up post-purchase survey (Typeform or native form: "What almost stopped you?" + "How can we improve?")
Build SMS opt-in pop-up (entry incentive: free shipping or 10% off for SMS signup)
Set Friday recurring: review customer feedback, identify 2-3 patterns, plan Monday implementation
Time investment: 10-12 hours | Expected impact: +8-15% revenue (SMS recovery + reduced support questions)
WEEKS 5-8

Launch Conversion Optimization Sprint

Testing Phase
Week 5: Test #1 - Product page layout (hero image vs. lifestyle image)
Week 6: Test #2 - Checkout simplification (remove optional fields)
Week 7: Test #3 - Trust signals (add customer reviews, guarantee badge)
Week 8: Test #4 - Mobile optimization (confirm fast load times under 2 seconds)
Measure each test for 7 days, implement winner, move to next
Implement one product improvement from customer feedback (based on Friday reviews)
Time investment: 5-8 hours/week | Expected impact: +10-20% conversion rate improvement = +$3-7k monthly
WEEKS 9-12

Launch Loyalty + Plan Scaling

Retention Phase
Install loyalty program (Smile.io, LoyaltyLion, or Stamped)
Build points structure: 1 point per $1 spent, 100 points = $10 reward
Add social actions: +25 points for review, +50 for referral, +10 for social share
Build browse abandonment email (people who viewed but didn't add to cart)
Build win-back campaign (customers inactive 60+ days get special reactivation offer)
Plan major flash sale for end of Q (24-72 hour event, email + SMS blast)
Analyze 90-day data: measure revenue growth, retention rate improvement, avg customer LTV increase
Time investment: 8-12 hours | Expected impact: +15-20% retention boost + loyalty drives 8-15% additional repeat revenue

What 90 Days Of Execution Looks Like (Conservative Estimate)

Week 1-4
+5-8%
From email automation alone
Week 5-8
+10-20%
From conversion optimization testing
Week 9-12
+15-20%
From loyalty + retention focus
TOTAL 90-DAY IMPROVEMENT
+30-60% Revenue Growth
Conservative math: If you're at $35k monthly now, that's $10,500-$21,000 additional monthly revenue by week 12. Which lands you at $45,500-$56,000/month without acquiring a single new customer.
That's not theoretical. That's what systematically executed retention does.

You Know Exactly What's Wrong

You've seen your 7 leaks. You know the 90-day roadmap. Now comes the part that separates stores stuck at $50k from ones scaling to $100k+: actually doing it.

Most don't. You're different.

Book Your Strategy Call With Graduated Money

30 minutes to map your exact roadmap based on YOUR numbers. We'll show you exactly what to fix first, in what order, and how fast you can scale.

Important Disclosure: This site is not affiliated with, endorsed by, or associated with Facebook, Inc., Google, Inc., Shopify, Inc., or any other third-party platform. Facebook, Google, and Shopify are trademarks of their respective owners. We are an independent consulting and education company.

Results Disclaimer: The profit leaks calculator, roadmap, and strategies presented are based on data analysis and case studies from our clients and internal testing. Results shown are from real clients we've worked with—however, individual results vary significantly based on your specific business, implementation, traffic sources, product, and market conditions. We do not guarantee any specific revenue increases, profit improvements, or business outcomes. Past client results do not imply or guarantee your future results.

What We Do and Don't Do: Graduated Money LLC is a business consulting and strategy service for established ecommerce businesses. We are not a "get rich quick" program. We do not sell business opportunities, promise guaranteed profits, or encourage you to make financial decisions without proper research and professional consultation. We educate our clients on proven retention and profitability strategies, but we cannot guarantee implementation success or predict market conditions. We strongly recommend consulting with a financial advisor or accountant before making major business decisions.

No Liability: You acknowledge that ecommerce business involves financial risk. We are not responsible for your business outcomes, financial performance, or any losses incurred from implementing our strategies or using our calculator.

Accuracy: While we strive for accuracy in our calculator and recommendations, we make no warranty that the information is error-free or suitable for your specific situation. Results depend entirely on your execution, market conditions, and factors beyond our control.